Warranty

Warranty claims are held directly with the manufacturer of the product, not North Shore Ski and Board and are subject to each individuals manufacturers terms and decision.

If a product was not purchased at North Shore Ski and Board, a $45 service fee is applicable for the processing of the warranty claim. This service fee is not a guarantee of an outcome of the warranty claim, but is required for covering the warranty processing time. If the outcome of a warranty, that was not purchased at North Shore Ski and Board, results in the issuing of a credit from the manufacturer, North Shore Ski and Board can only credit the amount credited to North Shore Ski and Board from the manufacturer and not the full retail value of the product.